We sincerely apologize. Please contact us here for further details:
Email Address: info@teddyworks.co.jp
Customers wishing to contact us via LINE, please click here.
The order number starts with the # symbol followed by a four-digit number, as stated in the order confirmation email. Customers who have not received the order confirmation email should check their spam/junk mail folder. If you still haven't received it, please provide your 'name' and 'phone number' or 'email address' here in the chat, and we will contact you.
We regret that we are unable to meet your request this time.
Please click here to submit your application.
All customers who make a purchase should automatically receive it.
Please check your spam/junk or promotions folder, as our emails may be filtered there depending on your email service or settings, especially with free email providers like @icloud.com, @yahoo.co.jp, @ezweb.ne.jp, or mobile email addresses.
There's a growing trend of these services blocking emails from our domain, info@teddyworks.co.jp. Please adjust your settings to ensure you can receive emails from us.
If you still don't receive notifications, please contact us via info@teddyworks.co.jp or LINE, providing your name, phone number, or email address used during the order.
Inquire via LINE.
For order cancellation and product changes, please contact us at info@teddyworks.co.jp with your order number and name.
Customers who prefer assistance via LINE, please provide your order number and name when contacting us.
Inquire via LINE.
Understood. We will connect you directly to the person in charge. Please contact us at info@teddyworks.co.jp with your order number and name.
Customers who prefer assistance via LINE, please provide your order number and name when contacting us.
Inquire via LINE.
We will connect you directly to the person in charge.
Please click here for live support via LINE.
Please provide the order number starting with #, found in the order confirmation email, and contact the above email address or our official LINE account for receipt requests.
The order confirmation email is automatically sent to all customers who place an order. If you cannot find it, please check your spam/junk folder. If it's still not found, please contact us with your 'name' and 'phone number' or 'email address'.